University of California, Irvine
Salesforce Fundamentals Specialization
University of California, Irvine

Salesforce Fundamentals Specialization

Join an Ecosystem of Self-Starters in Salesforce. Learn the fundamentals to integrate the world's most powerful CRM into any organization.

Stephane Muller

Instructor: Stephane Muller

19,718 already enrolled

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Get in-depth knowledge of a subject
4.3

(172 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.3

(172 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

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Specialization - 4 course series

Salesforce Basics

Course 123 hours4.3 (211 ratings)

What you'll learn

  • Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.

  • Customize Salesforce functionality to meet specific team needs.

  • Create customer, partner, and employee communities.

Skills you'll gain

Category: Data Management
Category: Cloud Integration
Category: Data Security
Category: Customer Engagement
Category: Business Reporting
Category: Cloud-Based Integration
Category: Customer Relationship Management
Category: Marketing Automation
Category: Salesforce
Category: Sales Management
Category: User Accounts
Category: Automation
Category: Customer Relationship Management (CRM) Software
Category: Stakeholder Engagement
Category: Cloud Computing

Salesforce Reporting

Course 223 hours4.6 (30 ratings)

What you'll learn

  • Create an Einstein Analytics App and customize an Einstein Analytics Home Page.

  • Create users and manage access to enterprise data and customize the Lightning Experience user interface.

  • Create customer entitlements and an entitlement process with milestones.

Skills you'll gain

Category: Data Management
Category: Cloud Integration
Category: Data Security
Category: Business Process Automation
Category: Customer Engagement
Category: Ad Hoc Reporting
Category: Business Reporting
Category: Operational Efficiency
Category: Salesforce Development
Category: Salesforce
Category: Process Management
Category: Automation
Category: Customer Relationship Management (CRM) Software
Category: Workflow Management
Category: Data Maintenance
Category: Role-Based Access Control (RBAC)
Category: Cloud Computing

Salesforce Integration

Course 312 hours4.1 (23 ratings)

What you'll learn

  • Build and customize processes and flows.

  • Assess data quality and create reports and visualize via dashboards.

  • Create different types of object relationships.

Skills you'll gain

Category: Data Management
Category: Cloud Integration
Category: Data Security
Category: Business Process Automation
Category: Business Reporting
Category: Identity and Access Management
Category: Salesforce
Category: Data Quality
Category: User Accounts
Category: Automation
Category: Business Process
Category: Data Modeling
Category: Customer Relationship Management (CRM) Software
Category: Data Access
Category: Workflow Management
Category: Cloud Computing
Category: Data Integration
Category: Dashboard

Salesforce Capstone: Organization Integration

Course 47 hours4.8 (25 ratings)

What you'll learn

  • Deployment of Salesforce within an organization.

Skills you'll gain

Category: Email Marketing
Category: Data Management
Category: Cloud Integration
Category: Data Security
Category: Business Reporting
Category: Internal Communications
Category: Data Import/Export
Category: Business Administration
Category: Marketing Materials
Category: Data Cleansing
Category: Salesforce
Category: User Accounts
Category: Automation
Category: Data Maintenance
Category: Cloud Computing
Category: UI/UX Strategy
Category: Dashboard
Category: Application Deployment

Instructor

Stephane Muller
University of California, Irvine
16 Courses64,429 learners

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